The Communication Assistance for Law Enforcement Act (CALEA) has
recently been thrown into the national spotlight. With Eric Snowden
exposing NSA secrets and the FBI submitting a controversial
surveillance court order to Verizon, Americans are beginning to
question the security of their communications.
A Government document labeled Top Secret was recently made public
and includes language like "continue production [of records] on an
ongoing daily basis thereafter for the duration of this Order,
unless otherwise ordered by the Court… no person shall disclose to
any other person that the FBI or NSA has sought or obtained
tangible things under this Order…"
Some Communication Service Providers (CSPs) may feel helpless or
may not know how to respond to a request like this from the
FBI. Authorized communications surveillance is essential to
Law Enforcement and has been available since 1994 when CALEA was
enacted by Congress. The problem with surveillance is that the
technologies being used to communicate are constantly changing.
Legacy CALEA equipment has quickly become outdated. With digital
communications like VoIP and non-telco communication providers like
Google, Congress is constantly struggling to keep CALEA laws
relevant and CSPs are struggling to maintain CALEA compliance.
Third parties offer a simple solution to maintain CALEA
compliance and reduce liability by the Communication Service
Provider. By utilizing a third-party service, CSPs put the
responsibility of responding to court orders on the third
Learn more about third-party CALEA service and download the Top Secret Court Order
from the FBI here.