Great Promise, Great Rewards for Properly Managed BYOD

Despite the challenges of employees bringing their own mobile devices into the workplace, companies appear to view the trend favorably, according to a recent Dell survey. Seventy percent of companies believe that bring-your-own-device (BYOD) can improve work processes and boost productivity in the future. Some 59% believe they'd be at a competitive disadvantage without BYOD, according to the results of Dell's global survey of nearly 1,500 IT executives.

Carried out by the market research firm of Vanson Bourne, key findings of " BYOD: Putting Users First Produces Biggest Gains, Fewest Setbacks," include:

  • An estimated three quarters of those polled stated that BYOD can only deliver massive benefits if the specific needs and rights of each user are understood; while only an estimated 17% of organizations encourage BYOD and who actively manage any device employees wish to use - showing they really understand the need to empower employees.
  • On average, survey respondents identified four personal gains for their employees, including more flexible working hours, along with the ability to foster creativity, speed innovation, and facilitate teamwork/collaboration

"We're seeing dramatic changes in the way users interact with technology on their personal devices and the critical role BYOD plays in transforming business and IT culture," Roger Bjork, director, Enterprise Mobility Solutions, Dell Software Group commented.

"This global survey confirms what we have long suspected-companies that embrace a user-focused approach to BYOD may reap the biggest rewards, face the fewest obstacles and deliver real and immediate value in terms of greater efficiency, productivity and competitive advantage. Those slow to support BYOD or constrained by a device-centric approach may deal with greater challenges, including the risk of being left behind from a competitive standpoint."

Among other report findings:

  • Nearly three-quarters of organizations deploying user-focused BYOD report improvements in employee productivity, customer response times and work processes.
  • Survey results prove as BYOD strategies mature and companies move beyond just managing devices to focus on users and applications, they reap bigger rewards and experience fewer setbacks.

Among the ways BYOD can yield greater gains and result in fewer setbacks, researchers found the following:

  • A user-centric strategy can have a significant and positive impact reaping rewards for companies in data management and security, as well as employee productivity and customer satisfaction. Approximately 74% experienced improved employee productivity while an estimated 70% saw faster customer response times.
  • Companies who embraced BYOD programs experienced improved employee productivity, faster customer response times and improved operational efficiencies.
  • Companies with well-established BYOD policies are the least likely to experience any kind of setbacks, with over a quarter of this group experiencing none at all.
  • Over half of respondents state that BYOD has completely changed their IT culture (approximately 56%) and or business culture (approximately 54%) in their organization.

This is a trend we believe CHR clients can get ahead of in their own markets. Business customers will need support, in not only technically integrating the BYOD trend into their operations, but also in developing policies to manage it. CHR Solutions can help clients seize this opportunity through both technology consulting, but also policy development.

Written by Kevin Kutcher at 12:00
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