NOC Monitoring Services

The integrity of your broadband network is critical to your business success—and the need to protect it 24/7/365 takes time and resources, often requiring up to 12 trained and dedicated full-time technicians monitoring your network round the clock. NOC Monitoring is one of the greatest tools your IT team can have and the benefits can positively impact your organization in several ways:

• Improves hardware efficiency by alerting you to malfunctions early
• Minimizes risk by addressing issues before they lead to outages
• Improves your reputation by minimizing network downtime
• Increases staff productivity by offloading monitoring to our NOC technicians, freeing up your staff to focus on other priorities
   

Beyond cost, organizations are faced with several key issues that increase the complexity of supporting their network, services, customers, and applications. The benefit of working with CHR relieves the pressure of resources and cost and ensures there is visibility into your network. With CHR's comprehensive monitoring solution, you get:

• Onboarding Process: Our process makes your transition to our services quick and painless. Take a look at our process.
• 24x7 Network & Server Monitoring: We provide around-the-clock monitoring for your network, servers, and connectivity of devices. Every minute a server is down your business is impacted. Here's a breakdown of what is included.  
• Real-Time Dashboards & Alarms: With our alarm dashboards, we can see real-time statuses of critical network links, bandwidth utilization, network latency, response times and other critical network issues.
• Remediation of Your Infrastructure: We proactively resolve issues to alleviate downtime and increase operational efficiency.
• Customized Remediation & Runbook: We work with you to create a custom action plan for events and errors that are unique to your network.
   

As a leading provider of broadband products and services to communications providers, we understand the importance of maximizing your network performance. Contact us today to learn more about our NOC monitoring services and create your custom plan.