Welcome to CHR Solutions Blog, the only source you need for news, information, and articles for the telecommunications industry. The CHR Blog provides insightful perspectives that keep you informed and help you make decisions for your telecom business.

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Want to Maximize and Grow Revenue?

In a world where any and all of the following issues drive your forward thinking - growth is very slow, your services are commoditized, your customers expect more, and your ability to rollout new capabilities is limited by your legacy back office systems - what options MUST you consider? With a sometimes confusing and complex mix of options available, where do you focus? Revenue is the driver and there are new breeds of expert companies who are addressing exactly these issues. Companies providing a range of options which can be tailored to meet the next generation of capabilities such as:
Written by Michael Standley at 10:45

SMBs Likely to Buy Tech Support Services from Their Broadband Provider

Forty-five percent of U.S. small and medium sized business (SMB) survey respondents from a recent Parks Associates survey said they were “highly likely” to use a broadband service provider for computer and IT tech support services. The research also revealed that phone and email tech support options are preferred to face-to-face service for 55-65% of U.S. SMBs.
Written by Kevin Kutcher at 10:00

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Banks Intend to Increase Their IT Spend

Shifting away from the cost-cutting they've been focusing on in recent years, retail banks in North America intend to increase their IT spending this year, according to a new report from Ovum. Allocating more capital toward improving customer satisfaction and increasing revenue, IT spending at North American banks will increase 3.3% in 2013, more than that for their European counterparts (1.8%) but less than those in Asia (5.1%), Ovum forecasts.
Written by Kevin Kutcher at 14:00

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Don't Miss the Data Back-Up and Recovery Market Opportunity

Managed Service Providers (MSPs) may be missing an opportunity to provide data backup and recovery services in the small-to-medium-size business/enterprise (SMB/SME) market, according to the results of a survey conducted by Modular Data Protection Services (Modular DPS), Intel Hybrid Cloud Group and Intel.
Written by Kevin Kutcher at 11:00

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Kalona Cooperative Telephone Begins their Cloud Journey with CHR

We announced yesterday that Kalona Cooperative Telephone Company (KCTC) selected CHR Solutions as their partner to bring cloud services to their Iowa community. KCTC will target their small to medium-sized business (SMB) customers with white labeled cloud applications powered by our cloud solution.
Written by Kevin Kutcher at 08:00

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