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Want to Maximize and Grow Revenue?

In a world where any and all of the following issues drive your forward thinking - growth is very slow, your services are commoditized, your customers expect more, and your ability to rollout new capabilities is limited by your legacy back office systems - what options MUST you consider? With a sometimes confusing and complex mix of options available, where do you focus? Revenue is the driver and there are new breeds of expert companies who are addressing exactly these issues. Companies providing a range of options which can be tailored to meet the next generation of capabilities such as:
Written by Kevin Kutcher at 10:45

SMBs Likely to Buy Tech Support Services from Their Broadband Provider

Forty-five percent of U.S. small and medium sized business (SMB) survey respondents from a recent Parks Associates survey said they were “highly likely” to use a broadband service provider for computer and IT tech support services. The research also revealed that phone and email tech support options are preferred to face-to-face service for 55-65% of U.S. SMBs.
Written by Kevin Kutcher at 10:00

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Banks Intend to Increase Their IT Spend

Shifting away from the cost-cutting they've been focusing on in recent years, retail banks in North America intend to increase their IT spending this year, according to a new report from Ovum. Allocating more capital toward improving customer satisfaction and increasing revenue, IT spending at North American banks will increase 3.3% in 2013, more than that for their European counterparts (1.8%) but less than those in Asia (5.1%), Ovum forecasts.
Written by Kevin Kutcher at 14:00

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Don't Miss the Data Back-Up and Recovery Market Opportunity

Managed Service Providers (MSPs) may be missing an opportunity to provide data backup and recovery services in the small-to-medium-size business/enterprise (SMB/SME) market, according to the results of a survey conducted by Modular Data Protection Services (Modular DPS), Intel Hybrid Cloud Group and Intel.
Written by Kevin Kutcher at 11:00

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Buy or Build Cloud Capability?

The level of investment for cloud capability has seen tremendous momentum lately. Tier 2 providers including Windstream and TDS are investing hundreds of millions of dollars in both acquisitions and CAPEX for cloud capabilities. But news of WVT’s recent purchase of Alteva now expands this acquisition spree to include smaller tier 3 providers.
Written by Kevin Kutcher at 00:00

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