Engineering 8 min read

8 Best Practices for Managing the Broadband Construction Labor Shortage

The bottom line up front: The broadband construction labor shortage is coming, but it is not inevitable that it derails your BEAD deployment. Operators and engineering firms that plan ahead — completing pre-construction work early, building contractor relationships now, leveraging technology, and investing in…

8 Best Practices for Managing the Broadband Construction Labor Shortage

The bottom line up front:

The broadband construction labor shortage is coming, but it is not inevitable that it derails your BEAD deployment. Operators and engineering firms that plan ahead — completing pre-construction work early, building contractor relationships now, leveraging technology, and investing in regional workforce development — will be positioned to build on schedule and on budget when the pressure peaks in 2027.

The industry is heading toward a collision: a wave of BEAD-funded fiber deployments hitting peak construction just as the labor pool tightens to its lowest point in decades. The Pew Charitable Trusts found that 41 states flagged workforce challenges in their BEAD plans. The Fiber Broadband Association projects that 58,000 new construction and technician roles will need to be filled between 2025 and 2032 alongside over 120,000 replacement hires for workers leaving the field.

This is not the kind of problem that you wait out. It is a problem you solve in advance. Here are the eight best practices that operators, engineering firms, contractors, and state broadband offices should be implementing right now.

Tip 1: Complete All Pre-Construction Work Before Crews Are Available

The most powerful thing any operator can do is ensure their projects are fully shovel-ready before construction labor is needed. That means network design completed and field-validated, permits submitted and actively followed, make-ready engineering finished, and right-of-way clearances secured.

In a tight labor market, contractors prioritize clients whose projects are organized and ready to start. Every day a crew arrives on site and cannot work because of an outstanding permit, incomplete design, or unresolved access issue is a day that crew is not on your project the next time you need them. Build a reputation for project readiness and the best contractors will want to work with you.

Tip 2: Strengthen Contractor Relationships Now

The top broadband construction contractors are already in demand. If you wait until your BEAD award is finalized to start reaching out to construction partners, you are already at the back of the line.

Start conversations with potential contractors now. Understand their capacity, their forward pipeline, their preferred project types and geographies. Be transparent about your own timeline and build scope. When competition tightens, contractors prioritize partners who are prepared, reliable, and ready to move.

Tip 3: Lock In Material Orders Ahead of Construction

Labor is not the only supply chain pressure. Fiber cable, conduit, vaults, electronics, and hardware all have lead times that can stretch significantly when construction demand spikes across the country simultaneously.

Work with your engineering partner to develop early material quantity estimates based on your preliminary design. Get orders placed and supply agreements in place well ahead of your projected construction start. Manufacturers are working to manage production, but getting in the queue early is always better than scrambling at the back of it.

Tip 4: Evaluate Underground Over Aerial Where Terrain Allows

Aerial construction on existing pole infrastructure is often the default assumption in rural BEAD builds because of its perceived lower upfront cost. But make-ready engineering, make-ready construction, permitting complexity, and utility coordination are increasingly closing that cost gap.

Where terrain allows for direct burial or plowing, underground construction often delivers better total-cost outcomes, fewer permit delays, and simpler scheduling. Run a genuine cost comparison on both options before committing to aerial. In many rural geographies, you may find the math has shifted.

Tip 5: Use Technology to Extend Engineering Team Capacity

AI-assisted design tools, drones, and LiDAR are fundamentally changing what engineering teams can deliver, and how fast they can deliver it.  Drone-based aerial surveys compress weeks of field work into days. LiDAR captures infrastructure data at a level of precision that reduces rework and change orders. AI tools assist with route optimization and design validation.

As BEAD engineering volumes spike in 2026, these technologies will be the difference between engineering firms that can absorb the demand and those that cannot. At CHR, we’re already seeing how these tools compress timelines, reduce rework, and give operators the visibility they need to stay on track as demand accelerates.

Tip 6: Treat Your Engineering Partner as a Workforce Risk Advisor

Your engineering partner should be doing more than delivering drawings—they should be helping you navigate workforce risk. In a tight labor market, engineering firms with deep regional contractor relationships and real-world knowledge of local workforce conditions are an invaluable resource for project sequencing, schedule risk assessment, and contractor identification.

At CHR, we advise clients on how to structure their builds to maximize crew availability, which regions are tighter than others, and how to sequence their project portfolio to maintain construction momentum through labor fluctuations. If your engineering partner is not having those conversations with you, you’re missing a critical input into your build strategy.

Tip 7: Invest in Regional Workforce Development Programs

This is a longer-term play, but it may be the highest-leverage investment an operator can make in their own deployment success. Operators who actively support broadband workforce development in their deployment regions — through partnerships with community colleges, sponsorship of apprenticeship programs, or participation in trade events for students — are building the local crew pipeline they will need in two to three years.

The math is straightforward: a stronger regional workforce means more available crews, less competition for those crews, and ultimately lower project costs. CHR has supported programs like Trades Day in Montana to connect students with broadband careers and served on university advisory boards advocating for curricula that reflect what the industry needs. We encourage our clients to make similar investments in their own regions.

Tip 8: Engage in Policy Conversations on BEAD Workforce Flexibility

At the federal and state level, there is an active policy conversation about how BEAD non-deployment funds can be directed toward workforce development. NTIA’s listening sessions in early 2026 brought this issue to the center of the table. States are pressing for flexibility to fund training programs tailored to their specific regional workforce gaps.

If you are an operator, association, or industry stakeholder with a voice in these conversations, use it. Advocating for workforce training funding is not just a public good — it is a direct investment in the contractor pool you will be drawing from when your construction builds ramp up.

What Should Broadband Operators Prioritize First?

If you can only focus on two things today, make them these:

  • Project readiness: Get every project you plan to build under BEAD to a fully permit-ready, design-complete, make-ready-finished state before you need crews. This alone will put you ahead of most of the competition for contractor availability.
  • Contractor relationships: Start conversations with construction partners now. Understand their capacity, communicate your pipeline, and position yourself as a prepared, reliable client. The best crews will be booked. Getting on their schedule early is everything.

Everything else on this list is important and will matter over the next two to four years. But project readiness and contractor relationships are the two levers that will have the most immediate impact on your ability to build when BEAD construction begins in earnest.

What Is the Risk of Doing Nothing?

The risk is real and quantifiable. As labor demand outpaces supply in 2027, construction costs per mile will increase. Operators who have not secured contractor relationships will face a bidding war for available crews. Projects that are not permit-ready will fall further behind as permitting backlogs grow. Material shortages may compound delays for operators who did not order early.

Private equity-funded broadband operators are already accelerating their build timelines specifically to get ahead of this cost curve. That should tell you where the market is heading. That is how real the concern is among the investors and operators who are closest to the economics. If they are moving now, operators who are not yet moving should be asking why.

A Final Note on Perspective

I have spent my career in this business because I believe in what broadband does for communities. Rural connectivity is economic development. It is how students access education, how families access healthcare, how small businesses compete. The BEAD program is a once-in-a-generation chance to close the gaps that have persisted for decades.

The broadband construction labor shortage is a real and significant obstacle to that mission—but it’s a manageable one. The industry has the tools, the knowledge, and the time — right now — to get ahead of it. The operators and engineering firms that act today will be the ones delivering on the promise of universal broadband access in 2027 and beyond.

Frequently Asked Questions: Broadband Workforce Best Practices

What is the most important thing operators can do to prepare for labor shortages?

Complete all pre-construction work — design, permitting, make-ready, and right-of-way clearance — before construction crews are needed. In a constrained labor market, project readiness is the single biggest factor in attracting and retaining qualified contractors.

How can broadband operators find construction contractors for BEAD projects?

Start outreach now, before your BEAD award is finalized. Identify contractors active in your region, understand their forward capacity, and position yourself as a prepared, reliable client. Engineering firms with deep regional contractor relationships — like CHR — can be a valuable resource for contractor identification and introductions.

Is aerial or underground construction better for BEAD deployments?

It depends on terrain, but underground construction is increasingly competitive on cost and schedule risk. Aerial construction requires make-ready engineering, make-ready construction, and pole attachment permits that can introduce significant delays. Where terrain allows for direct burial or plowing, operators should run a detailed cost comparison before defaulting to aerial.

How can technology help offset the broadband workforce shortage?

Drones, LiDAR, and AI-assisted design tools allow engineering teams to survey, design, and validate networks faster and with fewer personnel than traditional methods. These technologies compress field time, improve design accuracy, and reduce rework — helping engineering capacity scale to meet BEAD demand without a proportional increase in headcount.

What workforce development programs exist for broadband construction?

Several states have launched or are planning free broadband workforce training programs using federal funds. New Mexico launched a $1.99 million, three-year program in 2026 offering fiber installation and technician training. Texas launched a similar program focused on statewide fiber network deployment. Industry organizations, including the Fiber Broadband Association, run workforce development initiatives. Operators can also partner with local community colleges and vocational programs to build regional pipelines.

How should state broadband offices address the workforce shortage?

State broadband offices should treat workforce development as a co-equal priority alongside network deployment planning. This means advocating for flexibility to direct BEAD non-deployment funds toward training, partnering with workforce development agencies and community colleges, tracking regional labor market conditions alongside deployment timelines, and engaging with ISPs and contractors early about anticipated workforce needs.