Houston managed IT services data center
Houston Managed IT Since 1998

Managed IT Services in Houston, TX — 24/7 Monitoring with 10-Minute Response

Houston businesses with 20–100 employees typically invest $125–$250 per user per month in managed IT services that include 24/7 monitoring, cybersecurity, help desk support, and compliance management. CHR Solutions has delivered managed IT services in Houston TX since 1998 — with a 24/7 staffed NOC, guaranteed 10-minute response times, and a team of 500+ professionals.

HIPAA SOC PCI SSAE NFPA 110 10-Min Response
Protected 24/7
NOC Monitoring
99.98%Uptime
<10 minResponse
24/7Staffed
Threat Detection
2.4M+Blocked
ZeroBreaches
SB 2610 Ready
Why Houston Businesses Switch to CHR

Technology should serve your business, not create more problems to manage.

Houston businesses face tighter compliance requirements, escalating cyber threats, and increasing dependence on technology that must work around the clock. Many struggle not because they lack technology, but because their Houston IT services were never designed with compliance, growth, and operational reality in mind.

CHR Solutions approaches managed IT as a business discipline. By aligning monitoring, security, compliance, and strategy from the outset, our IT support Houston team helps organizations reduce downtime, control cost, and operate with confidence.

CHR Solutions Houston IT operations center
Proactive IT management from our Houston operations center.

What Our Houston Managed IT Services Include

We don't sell one-size-fits-all packages. Every engagement is scoped around what your Houston business actually needs — from IT help desk support to full infrastructure management.

24/7 Monitoring and Help Desk Support

Our NOC is staffed around the clock. When an alert fires at 2 AM, a real engineer responds within 10 minutes. Our IT help desk Houston team provides unlimited support requests plus weekly onsite visits.

24/7/365 staffed NOC 10-minute guaranteed response Unlimited help desk + onsite

Cybersecurity Services

EDR, MFA, email threat protection, vulnerability scanning, security awareness training, and continuous compliance monitoring — built into every Houston IT services engagement, not bolted on.

EDR and email security SB 2610 programs Security training

Cloud and Microsoft 365

Microsoft 365 administration, Azure management, cloud migrations, and secure remote access for hybrid teams — from first workload to complex multi-cloud environments.

M365 administration Cloud migration Hybrid remote access

Backup and Disaster Recovery

Automated backup with defined RPO/RTO targets, geo-separated data centers, and tested recovery. Houston's hurricane season demands a plan that works.

Geo-redundant backup Defined RPO/RTO Tested recovery

Network Design and Security

Servers, firewalls, routers, switches, wireless. Vulnerability assessments and real-time anomaly detection across your full network environment.

Full infrastructure Security assessments Anomaly detection

IT Consulting and Strategy

IT roadmaps, budget planning, vendor evaluation, and technology alignment — strategic decisions that serve your business goals.

IT roadmaps Vendor evaluation Growth planning

Houston Industries We Serve

Dedicated expertise in the industries that power Houston's economy, each with unique compliance and technology requirements.

Healthcare

HIPAA-compliant IT environments, EHR support, encrypted communications, access controls, and audit logging for Houston's Texas Medical Center and practices across Greater Houston.

Healthcare IT Services →

Law Firms

Ethical walls, encrypted client communications, e-discovery readiness, secure document management, and Texas State Bar data security alignment for Houston legal practices.

Law Firm IT Services →

Energy and Oil & Gas

IT bridging OT and IT, NERC CIP and SOX compliance for upstream, midstream, and service companies in Houston — the global energy capital.

Energy IT Services →

Financial Services

GLBA, PCI-DSS, SOC 2 compliance. Secure portals, encrypted data exchange, audit-ready documentation for Houston banks, accounting firms, and financial advisors.

Financial IT Services →

Manufacturing

Production uptime, supply chain security, CMMC and NIST 800-171 for defense supply chains, and 24/7 monitoring for continuous Houston operations.

Manufacturing IT Services →

Small and Growing Businesses

Enterprise-grade infrastructure, security, and small business IT support without the enterprise budget. Built for Houston businesses ready to scale.

Small Business IT →
CHR Solutions 500+ professionals
500+
Professionals Serving Clients Nationwide Since 1937

Why Houston Businesses Choose CHR Solutions

CHR Solutions is not a startup MSP or a national franchise. We are a Houston-based IT company with over 25 years of managed IT services experience and a parent company history reaching back to 1937.

25+ Years in Houston
Managed Services since 1998. Parent company since 1937 — nearly nine decades of technology expertise serving Houston businesses.
24/7/365 Staffed NOC
Engineers responding within 10 minutes — day or night, weekends and holidays. Real humans watching, not a dashboard checked in the morning.
Compliance-Ready Day One
HIPAA, SSAE, SOC, PCI, NFPA 110 certifications. We already operate within these frameworks so compliance readiness begins immediately.
SB 2610 Safe Harbor Alignment
We build the documented cybersecurity programs that qualify your Houston business for safe harbor protection under Texas SB 2610.
One Team, Not a Rotation
Dedicated technicians who know your systems, staff, and business — every time you call. No ticket queue rotation, no offshore hand-off.
Local. Here. In Houston.
9700 Bissonnet Street and 801 Travis Street offices. 500+ professionals. Your local managed service provider in Houston with national-scale resources.

Why Houston Businesses Need a Local IT Partner

Houston presents unique technology and compliance challenges that national providers and remote-only MSPs cannot handle with the same depth.

Hurricane Season and Weather Risks
Houston businesses face annual disruption risks from tropical storms. A local managed service provider with geo-redundant backup and tested disaster recovery is a business requirement.
Texas SB 2610 Compliance
Effective September 2025, SB 2610 provides safe harbor from punitive damages — but only with a documented cybersecurity program. CHR builds these programs for Houston businesses.
Energy Sector OT/IT Convergence
Houston's concentration of energy companies demands IT providers who understand operational technology and corporate IT, plus NERC CIP and SOX compliance.
Texas Medical Center Proximity
With the world's largest medical center, healthcare practices across Houston require HIPAA-compliant IT meeting all administrative, physical, and technical safeguards.
Growing Cyber Threats Targeting Houston
Ransomware attacks have tripled year-over-year and AI-driven phishing increased over 1,200%. Houston businesses are high-value targets due to concentrated energy, healthcare, and financial data.
Texas cybersecurity compliance
Texas Cybersecurity Law

Texas SB 2610: What Houston Businesses Need to Know

Effective September 1, 2025, SB 2610 provides businesses with fewer than 250 employees a safe harbor from punitive damages in data breach lawsuits — but only with a documented cybersecurity program aligned to recognized frameworks.

Fewer than 20 Employees
Basic password policies and cybersecurity training
20 to 99 Employees
CIS Controls Implementation Group 1 — 56 safeguards
100 to 249 Employees
NIST, ISO 27001, CIS Controls, SOC 2, or PCI-DSS
Schedule Free SB 2610 Assessment

How We Work With You

A clear, repeatable process from first conversation to ongoing management — whether you're switching from another Houston managed services provider or bringing IT in-house for the first time.

  1. 1
    Free IT Assessment
    We evaluate your infrastructure, security, compliance, and goals — at no cost. A real technical review by our Houston team, not a sales pitch.
  2. 2
    Custom Scope of Work
    A service plan covering exactly what your business needs. Every element justified and documented. No one-size-fits-all packages.
  3. 3
    Onboarding and Transition
    CHR handles the transition seamlessly. We document everything, deploy our monitoring and security tools, and ensure zero disruption.
  4. 4
    Ongoing Management
    24/7 monitoring, unlimited help desk, scheduled onsite visits, quarterly business reviews, and strategic technology planning.

Frequently Asked Questions

Most Houston businesses with 20–100 employees pay between $125 and $250 per user per month for managed IT services that include 24/7 monitoring, cybersecurity, help desk support, and compliance management. The actual cost depends on user count, compliance requirements, and infrastructure complexity. CHR provides a free IT assessment to determine accurate scoping.
Our 24/7 staffed NOC guarantees a 10-minute response time for every alert. A real engineer acknowledges and begins working on your issue within 10 minutes — day or night, weekends and holidays included. Most remote tickets are resolved same-day, with onsite support available across Greater Houston.
Yes — cybersecurity is core to every CHR managed IT engagement, not an add-on. This includes EDR, MFA, email threat protection, vulnerability scanning, and security awareness training. We have blocked over 2.4 million threats with zero client breaches. CHR also builds documented cybersecurity programs for Texas SB 2610 safe harbor qualification.
CHR Solutions serves healthcare, law firms, energy and oil & gas, financial services, manufacturing, and small business operations across Greater Houston. Each engagement includes compliance-specific configurations — HIPAA for healthcare, PCI-DSS for financial, NERC CIP for energy, and more.
Texas SB 2610, effective September 2025, provides businesses with fewer than 250 employees a safe harbor from punitive damages in data breach lawsuits — but only with a documented cybersecurity program aligned to frameworks like CIS Controls, NIST, or ISO 27001. CHR helps Houston businesses select the right framework, implement controls, and maintain documentation.
CHR Solutions holds HIPAA, SSAE, SOC, PCI, and NFPA 110 certifications. We already operate within these compliance frameworks, so your compliance readiness begins on day one.
CHR operates from two Houston offices: 9700 Bissonnet Street, Suite 2900, Houston, TX 77036 and 801 Travis Street, Suite 2101, PMB 1718, Houston, TX 77002. Onsite IT support across Greater Houston and nationwide remote capabilities.
CHR has provided Managed IT Services since 1998 — over 25 years. Our parent company has operated since 1937, bringing nearly nine decades of engineering expertise. 500+ professionals serving clients nationwide.
Houston Areas We Serve
CHR Solutions provides IT outsourcing and onsite IT support in Houston across the Greater Houston metropolitan area. Our technicians deliver weekly onsite visits and emergency response from our local offices. Headquarters in Houston with nationwide remote capabilities.
Downtown HoustonGalleriaTexas Medical CenterEnergy CorridorThe WoodlandsSugar LandKatyPearlandClear LakePasadenaMemorialWestchaseBellaireConroeGalvestonCypressSpringMissouri CityLeague CityFriendswood+ More
Houston office for IT assessment

Ready to Talk?

Get a free IT assessment from a Houston managed IT services team with over 25 years of experience. We'll evaluate your infrastructure, security, compliance, and goals — and build a service plan around what your business actually needs.

Support: 713-351-5160 9700 Bissonnet St, Suite 2900, Houston, TX 77036
Last Updated: March 2026