This Privacy Policy describes how CHR Solutions ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website or interact with our services. It also explains your rights and choices regarding the personal information we hold about you.
Information we collect
We collect personal information in the following categories:
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | Name, email address, phone number | Yes |
| Internet / Network Activity | Pages visited, browser type, IP address, cookie/pixel data | Yes |
| Commercial Information | Email subscription preferences | Yes |
| Sensitive Personal Information | SMS opt-in consent (Construction Help Line only) | Yes |
| Geolocation Data | General location inferred from IP address | Yes |
| Financial / Health Data | — | No |
How we collect it
- Directly from you — when you subscribe to our email list or submit a form.
- Automatically — via cookies, web beacons, pixels, and similar tracking technologies when you browse our site (see Section 4).
- From third parties — analytics or advertising partners who help us operate our site.
Why we collect your information
We use the personal information we collect for the following business purposes:
- Email communications — to send you periodic updates you have subscribed to.
- Customer service — to respond effectively to your inquiries and support needs.
- Analytics and site improvement — to understand how visitors use our site and improve performance.
- Security — to detect, prevent, and address fraud or technical issues.
- Legal compliance — to comply with applicable laws, regulations, or legal processes.
- SMS / Text messaging — to provide our 24/7 Construction Help Line service to enrolled users.
How we share your information
We do not sell your personal information for monetary compensation. However, under CCPA/CPRA, certain sharing of data with advertising or analytics partners may constitute a "share" for cross-context behavioral advertising purposes. You have the right to opt out of this (see Section 8).
We may share your personal information with:
- Service providers — trusted third parties who help us operate our website, send emails, or deliver SMS messages (e.g., email platforms, SMS carriers, analytics providers), under confidentiality obligations.
- Legal authorities — when required by law, court order, or to protect the rights, property, or safety of CHR Solutions or others.
- Business successors — in the event of a merger, acquisition, or sale of assets.
Cookies, pixels, and tracking technologies
Our website uses cookies and similar tracking technologies, including the following third-party tools that may collect and transmit data about your interactions with our site in real time:
| Tool | Provider | Purpose | Data transmitted |
|---|---|---|---|
| Meta Pixel | Meta Platforms, Inc. | Ad targeting, conversion tracking, remarketing | Page views, clicks, form interactions, IP address, browser data |
| Google Ads Tag / GA4 | Google LLC | Analytics, ad performance, remarketing | Page views, session behavior, IP address, device info |
| LinkedIn Insight Tag | LinkedIn Corporation | B2B ad targeting, conversion tracking, audience analytics | Page views, job title/industry (if LinkedIn member is logged in), IP address |
Types of cookies we use
- Essential cookies — required for basic site functionality.
- Analytics cookies — help us understand how visitors use our site.
- Advertising / targeting pixels — used to serve relevant ads and measure campaign effectiveness across Meta, Google, and LinkedIn platforms.
Managing your cookie preferences
You can manage or disable cookies through:
- Your browser settings (note: this may affect site functionality).
- Our cookie consent banner displayed on your first visit.
- The opt-out tools provided directly by each platform:
CIPA notice and consent
Our website uses Meta Pixel, Google Ads/Analytics tags, and the LinkedIn Insight Tag. These third-party technologies may function as electronic tracking tools that collect and transmit data about your communications and interactions with our website in real time to Meta Platforms, Inc., Google LLC, and LinkedIn Corporation, respectively.
Under CIPA, the use of tools that intercept electronic communications may require prior consent from residents. By continuing to use our website after being presented with our cookie consent banner, you expressly consent to the collection and real-time transmission of your interaction data by the third-party tools identified above, for the purposes described in this policy.
Your CIPA rights and opt-out options
Residents may withdraw consent at any time by:
- Clicking "Manage Cookie Preferences" in the footer of our website.
- Using the platform-specific opt-out links listed in Section 4 above.
- Enabling a Global Privacy Control (GPC) signal in your browser — we honor GPC signals where technically feasible.
- Contacting us directly (see Section 12).
Data retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law:
| Data type | Retention period |
|---|---|
| Email subscriber data | Retained while subscribed; deleted within 90 days of unsubscribe |
| Contact form submissions | Up to 12 months |
| Website analytics data | Per third-party provider schedule |
| SMS consent records | Minimum 4 years |
Security
We implement industry-standard security measures — including encryption, access controls, and secure server infrastructure — to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your privacy rights
Right to Know
Request disclosure of the categories and specific pieces of personal information we have collected about you.
Right to Access
Obtain a copy of your personal information in a portable format.
Right to Delete
Request deletion of your personal information, subject to certain exceptions.
Right to Correct
Request correction of inaccurate personal information we hold about you.
Right to Opt Out
Direct us not to sell or share your personal information for cross-context behavioral advertising.
Right to Limit Sensitive PI
Restrict our use of sensitive personal information to necessary purposes only.
Right to Non-Discrimination
We will not deny service, charge different prices, or provide lower quality of service because you exercised your privacy rights.
How to submit a request
CHR Solutions
801 Travis Street, Suite 2101
PMB 1718, Houston, TX 77002
Online form
Contact page
We will verify your identity before processing your request and respond within 45 days (extendable by an additional 45 days with notice). We do not charge a fee for reasonable requests.
Do not sell or share my personal information
To opt out of the sale or sharing of your personal information (including for targeted advertising), please contact us using the methods in Section 7, or look for the "Do Not Sell or Share My Personal Information" link in the footer of our website.
We honor Global Privacy Control (GPC) signals where technically feasible.
Children's privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
Third-party links
Our website may contain links to third-party websites. These sites have their own independent privacy policies, and we have no responsibility or liability for their content or practices. We encourage you to review the privacy policy of any site you visit.
Changes to this privacy policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact us
For questions, concerns, or to exercise your privacy rights, please contact us:
Mailing address
CHR Solutions
801 Travis Street, Suite 2101
PMB 1718
Houston, TX 77002
Privacy email
Online form