Focus on Business Growth with Managed NOC Services

Michael Standley

Michael Standley, Director Sales Engineering

 

 

The Network Operations Center, or NOC, is the heart and brains of a company's IT infrastructure. The NOC monitors and reports not only on your Network, but your servers, your applications and many other IT and facilities based systems.  It's 24 hours a day, 7 days a week, 52 weeks a year of never resting eyes on your company's most valuable pathways to delivering service to your end customers and users. The NOC monitors for changes in your infrastructure, reports on possible issues, alarms on confirmed issues and provides the IT team with the needed troubleshooting information to allow them to be pro-active and not re-active to these issues, meaning a quicker Mean Time to Resolutions (MTR), meaning less downtime, less cost and less headaches.

Network -operations

For many businesses, having their own NOC is not cost effective. Hardware, Software/Tools, 24x7 available staff and ongoing maintenance and training put a NOC outside of many company's reach.  Even for larger Enterprises who have their own NOC today, keeping up and maintaining it can be distracting from a company's core business focus.

Managed NOC Services allows any company to have a fully trained staff (available 24x7x365 days a year), up-to-date monitoring tools, fully maintained hardware, reporting and alert services, and peace of mind with limited CAPEX and minimal OPEX.

Top Benefits of Managed NOC Services:

Flexibility - Monitor and alert your staff to resolve issues. Monitor and alert our staff to resolve issues. Monitor and alert your end users.

Cost Savings - No hardware. No software. No staff additions. No ongoing maintenance costs.

Increased Revenue - Pro-Active vs Re-Active means quicker MTR, which equals reduced downtime which equals more productivity and service availability.

Availability - Managed NOC Services is 24x7x365 days a year, and exists in the cloud so local outages do not affect communication of issue/alarms to the needed staff.

Fixed Cost - Know your cost to fit your annual IT Budget.

To learn more about CHR's Managed NOC Services contact Michael Standley at Michael.standley@chrsolutions.com or 713.351.5125

Written by Michael Standley at 00:00

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