The emergence of cloud services
platforms is presenting organizations of all sizes with IT
challenges, as well as opportunities, changing the information and
communications needs of both internal and external 'customers'.
Demand for more open and flexible information and telecom services
is leading growing numbers of organizations and the services
providers who serve them to adopt hybrid
IT approaches that combine both private and public
clouds, and that's changing the role of IT professionals, according
to a new Gartner report.
"Many organizations have now passed the definitional stage of cloud
computing and are testing cloud architectures inside
and outside the enterprise and over time, the cloud will simply
become one of the ways that we 'do' computing, and workloads will
move around in hybrid internal/external IT environments," said
Chris Howard, managing vice president at Gartner, in a press
"As a result, the traditional role of the enterprise IT
professional is changing and becoming multifaceted. A hybrid IT
model requires internal and external IT professionals to support
the business capabilities of the enterprise."
Supporting their organization's information and communications
needs has always been the primary role of IT professionals. The
advent of service-oriented architectures (SOA), software as a
service (SaaS) and cloud services that span fixed and
mobile broadband networks is placing greater demands on IT
While IT organizations are turning to public cloud computing to
offload non-essential IT services in order to streamline operations
and reduce costs, they're finding that public cloud service
providers (CSPs) may not meet all of their requirements,
necessitating a hybrid approach of public and private clouds,
according to Gartner's "
Hybrid IT: How Internal and External Cloud Services are
"IT organizations are taking an 'adopt and go' strategy to satisfy
internal customer IT consumerization and democratization
requirements," Howard elaborated.
Rapidly growing use of public cloud services is prompting internal
customers to demand the same broad, open access to information and
communications inside the organization. That's prompting
organizations to build hybrid IT environments that include private
clouds, as well as access to public cloud services.
"IT organizations that do not match the request for IT as a service
run the risk of internal customers bypassing the IT organization
and consuming IT services from the external cloud, thereby placing
the company at greater risk," Howard commented.
Service providers are becoming brokers for building a hybrid IT
systems architecture that includes IT services hosted internally
and externally. By doing so, they can combine the affordability and
rapid deployment afforded by public cloud service providers with
the security and reliability required for critical internal
systems' uses, Gartner points out. That's likely to entail
organizations a core set of primary service providers for both
cloud and non-cloud services, along with a set of 'edge providers'
who fulfill specific solution requirements.
"Hybrid IT is the new IT
and it is here to stay. While the cloud market matures, IT
organizations must adopt a hybrid IT strategy that not only builds
internal clouds to house critical IT services and compete with
public CSPs, but also utilizes the external cloud to house
noncritical IT services and data, augment internal capacity, and
increase IT agility," said Mr. Howard. "Hybrid IT creates symmetry
between internal and external IT services that will force an IT and
business paradigm shift for years to come."
We at CHR Solutions firmly believe this hybrid IT trend creates
opportunities for our clients. Contact us to discuss how we can help you
maximize this growing opportunity.