Don't Miss the Data Back-Up and Recovery Market Opportunity

Managed Service Providers (MSPs) may be missing an opportunity to provide data backup and recovery services in the small-to-medium-size business/enterprise (SMB/SME) market, according to the results of a survey conducted by Modular Data Protection Services (Modular DPS), Intel Hybrid Cloud Group and Intel.

Our research concludes that while many MSPs are currently offering planning services for disaster recovery and business continuity, the majority haven't yet taken steps to offer an off-site backup and recovery solution to support their plans," said Eric Strong, Modular DPS president and CEO.

Key findings of the joint survey report, in which Modular DPS and Intel Hybrid Cloud group surveyed a range of MSPs on their business strategies, include:

  • Remote Monitoring and Management Services was the first most popular (55.6%) core focus area for MSPs. Disaster Recovery and Business Continuity Planning tied with Remote Help Desk as the second most popular (44.4%) core focus area. Off-site Data Backup and Recovery Services placed as the third most popular (42.1%).
  • Off-site Data Backup and Recovery Services placed second (42.1%) following Managed VOIP (44.4%) as the most popular "line extension" for the MSPs surveyed.
  • Interestingly, while 50% of the MSPs offer Disaster Recovery and Business Continuity Planning services, only 26.3% of them also offer Off-site Data Backup and Recovery Services today.
  • 70% of the MSPs surveyed had customers with under 1TB of data.
  • 30% of the MSPs surveyed do not currently have a regular performance and planning review process for their customers.
Written by Kevin Kutcher at 11:00

Categories :

0 Comments :

Comment

Archive