Report: Mobile Workforce: The End of Downtime?

The latest quarterly "Mobile Workforce Report" from enterprise mobility services provider iPass indicates how the latest generation of mobile and cloud computing and telecommunications products and services can lead to greater worker productivity. Telling of an innate human need for something meaningful to do, it also indicates the impact ever more ubiquitous network connectivity is having on people's lives outside work.

Sixty-one percent of mobile workers sleep with their smartphone, 43% within arm's reach, according to the report, for which iPass surveyed more than 3,700 mobile workers across 1,100 enterprise companies around the world. Thirty-eight percent wake up to check their smartphone during the night and 35% check email first thing in the morning, even before getting dressed or eating breakfast, according to the news release.

Twenty-nine percent of respondents said that their use of mobile technology causes friction in their personal relationships. Sixty-five percent of those who sleep with their smartphones within arm's reach are more likely to check it during "downtime," and are 10% more likely to say that their smartphone usage causes friction in their personal relationships.

Mobile technology is making mobile workers more productive, on the other hand. "Mobile employees are taking advantage of being connected 24/7 to help them be more productive at home and work - working an average of 240 hours more a year," said Steven Wastie, senior vice president marketing and product management at iPass. "While for some this is not without relationship costs, the majority of mobile workers are highly responsive, and ready to be engaged outside of traditional office hours. Mobile technology helps their companies stay competitive in a fast-paced and challenging business environment."

According to the survey,

  • The average mobile worker works 240 hours a year longer than the general population.
  • 94 percent of mobile workers have a smartphone. Forty-one percent of mobile workers have a tablet, and an additional 34 percent of mobile workers intend to purchase a tablet in the next six months.
  • 87 percent of mobile workers that own tablets use their tablets for at least some work. Among tablet owners, 27 percent have a tablet provided by their workplace and 73 percent have a personally owned tablet.
  • 58 percent of mobile workers who sleep with their smartphone within arm's reach wake, at least occasionally, during the night to check it, and 11 percent wake every night.
  • Those living in Asia Pacific are the least rested with 55 percent of mobile workers waking at least occasionally to check their smartphone or tablet, and 19 percent wake every night. Europeans are the most rested with only 27 percent waking at least occasionally, and 4 percent waking every night.
Written by Michael Standley at 00:00
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