Welcome to CHR Solutions Blog, the only source you need for news, information, and articles for the telecommunications industry. The CHR Blog provides insightful perspectives that keep you informed and help you make decisions for your telecom business.

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Are You Ready for the 24 Hour Customer?

For the telecom industry, there are many reasons to outsource business functions and activities that require a more specialized expertise, in order to increase operational efficiency and reduce costs. Customer-facing processes such as inbound Customer Service and Technical Support that are critical to branding and customer experience, are labor-intensive activities.
Written by Kelly Kuyper at 00:00

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The Impact of Fiber to the Home

High-speed broadband is an important national investment, in both urban and rural landscapes across the country. Communities lacking broadband access or high speed broadband can have a negative effect on attracting new businesses or retaining existing businesses. The term “Gig City” is a term that is attracting attention from numerous large cities with the Google build out program, and has also been picked up by others both large and small.
Written by Sam Harlan at 00:00
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Understanding the Growth and Benefits of Colocation Services

There are many reasons why the demand for Colocation Services has surged. Key factors such as the increased amount of enterprises, digitalization and even the desire to reduce carbon footprint are driving factors, so companies can make their core business activities their priority.
Written by Allen Lepke at 00:00
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Recovery: Local, Cloud or Both?

Confucius once said... “In the world there are many different roads but the destination is the same.” While we’re quite certain he wasn’t talking about backup and recovery of your workstations, servers and data, there is an application in there somewhere. There are many ways to provide backup of your most precious data and devices – and they all lead to the same destination – an ability to recover. But are they all the same?
Written by Allen Lepke at 00:00

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Connect America Fund and Rate of Return Carriers

The Connect America Fund (CAF) proposal (submitted by several groups including NTCA) is for Rate of Return Carriers which are mostly the Tier 3 with some Tier 2 providers currently receiving voice-only high cost support. There will be two options a carrier can take when planning out their future.
Written by Sam Harlan at 00:00
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