Welcome to CHR Solutions Blog, the only source you need
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industry. The CHR Blog provides insightful perspectives that keep
you informed and help you make decisions for your telecom
Thursday November 19, 2015
The Lizard Squad scam, which yielded access to customer records at Cox Communications, is one of the most recent cybersecurity scams that has resulted in a fine from the FCC. What's the cost of giving up customers' information because of weak information security practices? A half-million dollar fine and having the FCC watching every information security move for the next seven years.
Wednesday November 11, 2015
The idea that fiber is a piece of infrastructure that is so fundamental that it becomes almost a moral obligation was one of the take a ways from a couple of panels moderated by Calix's Geoff Burke. Burke was the moderator of panels that featured the FCC's Chief of Strategy, Jonathan Chambers and Kelly Drye Partner, Tom Cohen. The premise is that the bandwidth, reliability and low-latency of fiber is necessary to ensure equality of opportunity - whether in education, ensuring an informed citizenry or more efficient governance.
Thursday October 22, 2015
National Cyber Security Awareness Month (NCSAM) is celebrated every October and was created as a collaborative effort between government and industry to ensure every American has the resources they need to stay safe and more secure online.
Thursday September 24, 2015
The Network Operations Center, or NOC, is the heart and brains of a company’s IT infrastructure. The NOC monitors and reports not only on your Network, but your servers, your applications and many other IT and facilities based systems. Its 24 hours a day, 7 days a week, 52 weeks a year of never resting eyes on your companies most valuable pathways to delivering service to your end customers and users. The NOC monitors for changes in your infrastructure, reports on possible issues, alarms on confirmed issues and provides the IT team with the needed troubleshooting information to allow them to be pro-active and not re-active to these issues, meaning a quicker Mean Time to Resolutions (MTR), meaning less downtime, less cost and less headaches.
Monday August 31, 2015
Whenever we get into a discussion around recovery SLAs, it always starts with the customer saying the same thing. Terms like “immediately”, “ASAP”, and “yesterday” come up, to which we start the discussion of what’s truly attainable.