Welcome to CHR Solutions Blog, the only source you need for news, information, and articles for the telecommunications industry. The CHR Blog provides insightful perspectives that keep you informed and help you make decisions for your telecom business.

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Monetize Your Network

How often have you heard the phrase “monetize your network”? The meaning may seem obvious, but the “how” is where the fog rolls in. Everyone “knows” the term monetize is the responsibility of sales and marketing. Then there is the billing system required to support the effort. Yet, if you were to roll out a new product to a retail market, the sales process would point out exactly what the capabilities of your new product are. So if that is the case, then why isn’t it the responsibility of monetizing the network led by the Plant department?
Written by Eugene McCord at 09:00

We Are Not Just The Telephone Company Anymore

One of my greatest skills is to state the obvious. Those of you who know me understand that I am the one in the meeting that listens to everyone else, then makes a statement that is intuitively obvious. So, that will likely be the theme of my blogs: “Deep Thoughts from Mr. Obvious”. So, my “obvious” comment of the day is that telecommunications companies have to transform themselves from “The Telephone Company” to a “Broadband Company”. Again, the obvious is that this transformation is not only changing your network, but changing the entire culture of your company.
Written by Rick Overman at 09:00

FCC Commissioner Touts Rural Healthcare Program Changes

A speech made by FCC Commissioner Jessica Rosenworcel late last week should serve as a reminder to rural network operators that changes to the FCC’s rural healthcare program will begin kicking in soon.
Written by Guest Author at 08:30

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What does CALEA have to do with the FBI & NSA?

The Communication Assistance for Law Enforcement Act (CALEA) has recently been thrown into the national spotlight. With Eric Snowden exposing NSA secrets and the FBI submitting a controversial surveillance court order to Verizon, Americans are beginning to question the security of their communications.
Written by Kevin Kutcher at 13:00

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Rural Call Completion Problem Receives High Profile Attention

For over a couple of years now, a serious call completion problem has impacted rural America and CHR Solutions’ clients. Telephone calls into rural parts of the country are not being completed properly, creating at best a nuisance for rural customers, but at worst, a potentially life threatening situation, as important public safety calls are not being delivered. It’s an issue that has been brought to the attention of the FCC, which recently took action against Level 3 regarding the problem.
Written by Kevin Kutcher at 10:00

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