Welcome to CHR Solutions Blog, the only source you need
for news, information, and articles for the telecommunications
industry. The CHR Blog provides insightful perspectives that keep
you informed and help you make decisions for your telecom
Wednesday March 16, 2016
When companies decide to take a best of breed approach they get a feel good kind of warmth. They feel as though they are getting the very best the market has to offer. To a certain extent that is true. Each application may in its own right be the best in its class. Because it is supported by a respected company in their industry they also have the sense of security that they will always have a high level of customer care. Once each application is activated though the trouble begins.
Tuesday April 28, 2015
Are you ready for the upcoming spring and summer holidays? Mother's Day. Father's Day. 4th of July. Now is the time to keep your messaging in mind, as you mail out thousands of invoices over these big holidays.
Friday April 17, 2015
CHR Carrier Access Billing (CABS) provides a highly scalable solution suited for any size client. With an in-house solution or a completely outsourced option featuring value add services, CHR CABS billing system is equipped to meet your specific access billing requirements.
Monday March 2, 2015
Have you been searching for a B/OSS solution that embraces a holistic approach to overall Customer Experience? I invite you to join me at the upcoming RTIME meeting at Booth #523, where we will be doing a live demo of our industry leading B/OSS: Omnia360™.
Tuesday December 16, 2014
Even though customers are more reliant on communications services than ever before, they have become much less patient than ever. Customers have made the services that a Communications Service Provider (CSP) provide a critical part of their daily lives and rely on those services extensively. Every CSP has multiple B/OSS interfaces, systems and tools that they deal with, as well as interfacing with third party vendors, to ensure that services are being delivered and maintained for their customers. Keeping staff trained on each of these different systems is often times very time consuming and expensive for a CSP.