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Find Your Billing Solution at RTIME

Have you been searching for a B/OSS solution that embraces a holistic approach to overall Customer Experience? I invite you to join me at the upcoming RTIME meeting at Booth #523, where we will be doing a live demo of our industry leading B/OSS: Omnia360™.
Written by Eugene McCord at 00:00
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The Price of Guarding Your Gold: Usage Error Files

Let me start with a question. If you had a room without a door filled with gold, would it be worth it to hire someone to stand guard over your fortune? Twice in the past week I have been involved in discussions on usage error files where senior leadership of these companies was surprised by the amount of potential revenue that was not being realized due to usage records falling into error files and not being billed.
Written by Eugene McCord at 00:00
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Monetize Your Network

How often have you heard the phrase “monetize your network”? The meaning may seem obvious, but the “how” is where the fog rolls in. Everyone “knows” the term monetize is the responsibility of sales and marketing. Then there is the billing system required to support the effort. Yet, if you were to roll out a new product to a retail market, the sales process would point out exactly what the capabilities of your new product are. So if that is the case, then why isn’t it the responsibility of monetizing the network led by the Plant department?
Written by Eugene McCord at 09:00

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