Are you leaving revenue on the table?
 

CHR Solutions found that revenue for five clients last year who collectively recovered more than $283,000. The smallest amount was $43,000 and the largest was $120,000 annually.

Why is this happening? One reason is that billing has become much more complex over the past few years. For example:

• IXCs are billed from switched access tariffs

• Wireless carriers are billed from wireless interconnection agreements

• CLECs are billed from local interconnection agreements

• Dedicated facilities are billed from switched and special access tariffs and interconnection agreements

Other reasons include lack of in-house experience, misunderstanding of access billing, not billing the appropriate rates to maximize revenue, not billing for special circuits, phantom traffic problems, and more. Your risks include reduced earnings and understated revenue reporting, or financial liability and having to issue credits due to overbilling.

CHR’s experienced team provides a full suite of revenue assurance services.

Services Overview

CABS Audit/Review  (switched and special access)

Switched access reviews include the analysis of a sample month’s CABS (Carrier Access Billing System) bills to determine the accuracy of the billing system rate application and rate levels per the company’s intrastate and interstate access service tariffs. Special access reviews include the analysis of all special circuit access service requests or other special circuit order documentation to determine the accuracy of each circuit’s monthly rating per the company’s intrastate and interstate access service tariffs.

Reciprocal Compensation Billing System Audit/Review (local and wireless)

Reciprocal compensation reviews include the analysis of a sample month’s bills to determine the accuracy of the billing system rate application and rate levels per the company’s interconnection agreements, including charges for interconnection facilities.

CABS Vendor Liaison

Provide billing system and access tariff expertise to insure accuracy in the development of the vendor’s CABS database with the client’s usage, network, and tariff information

Access and Intercarrier Compensation Training

Provide detailed in-house training presentation covering intrastate and interstate switched and special access billing requirements. Additional training can be provided covering reciprocal compensation billing requirements for the exchange of CLEC and wireless local traffic and the 92 record exchange process in the former Southwestern Bell five state (TX, AR, OK, KS, MO) region.

Billing Process Documentation

Develop documentation of the monthly CABS and Reciprocal Compensation billing data process flows.

Usage Reviews

Usage reviews include the analysis and tracking of switch usage from AMA records to billing system records, including identification of proper AMA Call Type Code records based on switch trunk types. External usage sources (tandem or SSP companies) with be identified and record flow tracked from external source to billing system.

Assistance with NECA/IXC/Wireless Carrier Audits or Billing Disputes

Provide billing system, access tariff, and interconnection agreement expertise to respond to billing disputes or carrier audit requests.

If you’re a GM, CFO, billing manager, or client’s accountant looking for missing money, please contact us. We’ll help find your dough.